We collect the following types of information:
Welcome to The Office of Fair Housing and Tenants’ Rights (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services
a. Personal Information
When you use our services, we may collect personal details such as:
- Name
- Email address
- Phone number
- Mailing address
- Government-issued identification (if required for housing applications)
- Financial or employment information (when necessary for housing assistance programs)
b. Non-Personal Information
We also collect non-identifiable information, including:
- IP address
- Browser type and device information
- Website usage data through cookies and analytics tools
2. How We Use Your Information
We use the information we collect to:
- Process housing applications and tenant rights services
- Connect you with housing authorities and legal assistance programs
- Provide updates on your case status
- Improve our website and services
- Respond to customer support inquiries
- Comply with legal requirements
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Government agencies and housing authorities to process applications
- Legal aid organizations to provide legal support
- Service providers that help us operate our platform (e.g., cloud hosting, customer support tools)
- Law enforcement or regulatory bodies when required by law
4. Data Security
We implement strict security measures to protect your personal information, including:
- Secure data encryption
- Access controls and authentication procedures
- Regular security audits
However, no system is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information
- Request deletion of your data (subject to legal obligations)
- Opt-out of marketing emails or automated communications
To exercise these rights, contact us at [Insert Contact Email].
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.
8. Changes to This Privacy Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]